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Problem

No end-to-end delivery visibility

Customers and dispatch operators lacked reliable real-time status from order acceptance to final drop-off.

Manual pricing and routing

Rate adjustments and route assignment were performed manually, slowing dispatch and reducing margin control.

Low driver trust

Drivers needed clear earnings insight and a stable workflow to stay active on the platform.

Solution

Real-time trip lifecycle

BR7 implemented live order and driver states with map updates and clear ETA communication.

Automated surge and pricing logic

We shipped configurable pricing rules and demand-aware multipliers to protect availability and revenue.

Driver earnings dashboard

A dedicated driver module improved retention with transparent earnings, payouts, and trip history.

Architecture

Mobile clients

React Native apps for customer and driver personas.

Realtime core

WebSocket-based status sync with resilient fallback handling.

Business services

Order orchestration, pricing engine, and dispatch assignment service.

Cloud operations

Monitoring, release automation, and runtime metrics.

Measured results

50k+
Downloads in 90 days

Rapid adoption supported by stable dispatch and transparent UX.

2.1x
Faster order dispatch

Automation reduced manual assignment overhead.

94%
Driver activity retention

Improved earnings clarity increased recurring driver participation.